Frequently Asked Questions

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Even in the age of online booking, travel agents are a great source of information and discounts. A travel agent can make sure that your trip is tailored to you, assist you in case of unexpected problems, and help you anticipate potential issues in advance.

Our fees are transparent. In many cases, you save more than you spend. We can work within your budget, and we always focus on making sure that you get a solid value in return for our fees. 

Yes! Do you have an upcoming conference for your business or a student trip? We can handle the details and ensure that you have access to group seating, entrances, and discounts. 

 CHS is providing a room accommodation reservation and booking service to you and your company. CHS provides such competitive room rates and service pricing due to its ability to reserve, hold and pre-pay for rooms for its clients at the time of reservation. Thus, it is agreed that your Credit Card provided will be charged in full for receiving services from CHS for setting up, negotiating, arranging, confirming and providing the ability for you to receive pre-paid room accommodation reservations. With the remaining balance charged immediately after the agreed up on room accommodation requested by you has been confirmed. CHS reserves the right to refund any charges through company check sent via US Mail directly to you.  Changes & Cancellations : Any modifications must be submitted via email, Modifications in the names, dates, number of rooms can be made up to 10 days prior to the check-in date without any extra fees. In order to change your room accommodation reservations or your room bookings, email reservations@conventionhousingservices.com . while there is no guarantee that CHS will be able to accommodate the requested changes, CHS will take every effort to adjust, change and seek our customer's utmost satisfaction. CHS understands that sometimes plans change. However, as mentioned, CHS is able to offer such competitive pricing due to its ability to reserve, hold and pre-pay for rooms for its clients at the time of reservation. Thus, changes made after final accommodation is agreed upon, but prior to 7 days before check in will not be assessed a fee. Any reductions due for changes or cancellations you will receive a full refund. Changes made after 7 days prior to check in will be subject to a 1 night room and tax penalty plus any fees costs and taxes charged by the hotel. CHS accepts no change requests after 72 hours prior to check-in. CHS offers no credit for early check-outs or no-shows. The law governing this Authorization, Terms and Conditions and Cancellation Policy is the law of the State of Florida.

   **Disclaimer –Taxes and hotel service fees will be added to your final bill. All fees will be billed in U.S. Dollars ($).